Cookie Policy

A cookie is a small piece of data that is sent to the IP addresses of the customer's browsers by a web server and stored on the hard drive of the customer's computer. Cookies do not cause any damage to the customer's computer system and do not affect its functionality. Cookies also make web browsing easier for the customer by saving their settings.

The online store diabeshop.gr uses cookies to provide specialized services and content that meets the customer's interests. The above cookies do not contain personally identifiable information. Most browsers automatically accept cookies, but the customer usually has the ability to configure his browser to prevent them. Even without cookies, the customer can use most of the services of diabeshop.gr.

Customer Obligations

The Customer of the online store diabeshop.gr is obliged to:

– Not to use the online store website to carry out acts that may result in criminal prosecution or the initiation of any civil or administrative proceedings against diabeshop.gr, for acts that are indicatively but not exclusively described in the Criminal Code, in Special Criminal Laws, in Telecommunications Legislation, in the Legislation for the protection of Personal Data as well as in the relevant provisions or directives of the European Union or the National Telecommunications Commission, the Personal Data Protection Authority and any other Public or Administrative Authority and Service.

– Not to infringe any form of Intellectual Property Rights of third parties.

– To strictly comply with the currently applicable terms of use of the online store diabeshop.gr as well as the currently applicable regulations for the protection of personal data of its subscribers and/or visitors to its websites.

– To provide complete and true personal information during the process of registering as a customer.

– To update his personal registration details, so that they correspond at all times to his true personal details. In the event that the Customer's registration details are found to be inaccurate, the online store diabeshop.gr has the right to immediately deactivate the customer's account by informing him.

– To keep secret and not to disclose to third parties his unique identifier and password (username, password) to the services of diabeshop.gr. He is also obliged to IMMEDIATELY inform the online store diabeshop.gr via email at the email address info@diabeshop.gr, of any unauthorized use of his password and username. The online store bears no responsibility for unauthorized use of the password and identifier of its customers, if it has not been previously informed about it.

– Confirm that they have logged out of their personal account at the end of each session.

– To provide correct and truthful Payment and Delivery Information for orders placed by an online store.

According to Directive 2013/11/EC, which was incorporated in Greece by Joint Ministerial Decree 70330/2015, the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution (ADR) procedure is now provided for throughout the European Union. If the customer has the status of a consumer (i.e. a natural person acting outside his professional capacity) and has any problem with a purchase made from our Website, he may initiate the ADR procedure through the single pan-EU platform for electronic dispute resolution (ODR platform) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage. You can also contact the European Consumer Centre of Greece at +30 2106460284, +30 2106460784 or by email at info@eccgreece.gr.

Products and information Responsibility of diabeshop.gr

The online store diabeshop.gr:

– bears no responsibility for any damage caused to the Customer from the exchange of information during the use of the online store services resulting from loss or delay in receiving or non-receiving or alteration of data.

– is not required to install the products of the online store.

– does not replace or act as a health professional. The information on the products of the online store does not constitute and does not replace any medical advice and in general any advice from any health professional (e.g. dietician, nutritionist, etc.). The information accompanying the products is provided for informational purposes only and is not intended to replace the services or recommendations of a doctor or a recognized professional in the health sector, nor to provide diagnosis, care, treatment or prevention of any disease. The products of diabeshop.gr are not intended for the prevention, diagnosis or treatment of diseases. The online store does not provide medical advice.

– is not responsible for the information related to product advertisements. The material, content and claims of the advertising listings are the intellectual property and responsibility of the companies advertising their products. We make no warranty, written or otherwise, express or implied, regarding the accuracy and correctness of the information provided by our website. We disclaim all warranties, express or implied, express or implied, including implied warranties of quality or fitness for a particular purpose.

– For all electrical products, the receipt is also the warranty of each product (each company has a different warranty period). In case of improper operation or any damage, diabeshop.gr is not responsible and the consumer should contact the company in question directly.

Shipping methods

diabeshop.gr is extremely proud of its modern way of managing the shipping process of a product. The customer can know at any time what stage of shipment a product is in and plan when it will be available to them.

Product categories are divided into:

Available: the products are in our warehouse and are shipped within 1-3 business days from the day of the order (provided the order is placed by 3:00 PM).

Available in 3 to 5 days: The products are not in our warehouse at this time. They are usually shipped in 3-5 days if ordered by 15:00 and if the product is available from the supplier. In case the product is not available from the supplier, the customer service department will contact you to inform you and find the best possible solution.

Out of stock: The product is not available and cannot be added to the "Cart".

All orders are shipped via courier.

Your order can be delivered to another address if you select the corresponding field and proceed to change the address.

Deliveries are made on working days between 9:00 – 17:00.

Note: the order will be shipped to the address you indicate.