Shipping Methods
diabeshop.gr is extremely proud of its modern way of managing the shipping process of a product. The customer can know at any time what stage of shipment a product is in and plan when it will be available to them.
Product categories are divided into:
Available: the products are in our warehouse and are shipped within 1-3 business days from the day of the order (provided the order is placed by 3:00 PM).
Available in 3 to 5 days: The products are not in our warehouse at this time. They are usually shipped in 3-5 days if ordered by 15:00 and if the product is available from the supplier. In case the product is not available from the supplier, the customer service department will contact you to inform you and find the best possible solution.
Out of stock: The product is not available and cannot be added to the "Cart".
All orders are shipped via courier.
Your order can be delivered to another address if you select the corresponding field and proceed to change the address.
Deliveries are made on working days between 9:00 – 17:00.
Note: the order will be shipped to the address you indicate.
Shipping Costs and Parts
Domestic Services
For shipping within Greece, regardless of destination, the charge is €3.90.
For each shipment with a cash on delivery order (within Greece) regardless of destination, the charge is €2.00.
The maximum cash on delivery value is €2,000 per shipment.
Shipping to Cyprus
For shipping with delivery within 3 working days, the charge is € 24.50 . The above charges also apply to hard-to-reach destinations (with delivery in 2-4 working days).
For each shipment with a cash on delivery order, regardless of destination, the charge is €2.00.
If a product is not available, we will inform you by email or phone about the progress of your order.
Deliveries are made on working days between 9:00 – 17:00.
All above prices include VAT. Upon completion of your order, an email is automatically sent with the analysis of your order. You do not need to do anything else. Your order has been shipped. The total weight of the products in each order is automatically calculated.
Payment Methods
Payment for the order is made in the following ways:
-
Via credit or debit card in the secure environment of EuroBank:
All credit, debit and prepaid cards are accepted: Visa, MasterCard, Maestro, AmericanExpress.
-
By cash on delivery:
You can pay by cash on delivery if you want to pay for your order with cash upon delivery. You pay upon receipt of the product from the Courier. Cash on delivery is subject to an extra charge of €2.00
-
Via PayPal:
When you complete your order and choose to pay via PayPal, you are automatically transferred to PayPal's secure page and complete your payment.
- With APPLE PAY & GOOGLE PAY.
-
By deposit into a bank account:
Place your order online and pay the amount by deposit into a bank account.
For your best service, please include your name and order number as the reason. Once you have completed the deposit, send us the deposit receipt via email to info@diabeshop.gr.
The bank account to which you can deposit the money is as follows:
Eurobank
IBAN: GR7502603280000900201758626
Beneficiary: DIABESHOP IKE
BIC/SWIFT: ERBKGRAANational Bank
Account (IBAN): GR6201100510000005101184512
Bank Code (BIC): ETHNGRAA
Beneficiary 1: DIABESHOP PRIVATE CAPITAL COMPANY
Note: In case of payment/deposit from another bank via web banking, the transfer cost is entirely borne by the customer.
All online payments via credit card or PayPal are made in the secure environment of the cooperating Bank or the PayPal online payment platform.
Free shipping for purchases over €60.00
Transaction Security
The website www.diabeshop.gr uses the SSL protocol for secure online commercial transactions. In this way, all credit card information is encrypted so that it cannot be read or changed during transmission over the Internet. The SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for the authentication of websites (web sites) to web users and for the encryption of data between web users and web servers.
An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during transmission. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed during transmission.